Contact Us

We're here to help you create unforgettable culinary experiences

Phone Support

Speak with our team directly

+27 11 123 4567

Mon-Fri: 8AM-6PM, Sat: 9AM-2PM

Email Support

Send us your questions

hello@servdfresh.co.za

Response within 24 hours

Office Location

Visit us in person

123 Culinary Street

Sandton, Johannesburg 2196

Live Chat

Instant support available

Available during business hours

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Frequently Asked Questions

How do I book a private chef?

Simply browse our chef profiles, select your preferred chef, and use our booking system to schedule your event. You can specify your requirements, dietary restrictions, and preferred menu.

What areas do you serve?

We currently serve Johannesburg, Cape Town, Durban, and Pretoria. We're expanding to other major cities across South Africa. Contact us to check availability in your area.

How far in advance should I book?

We recommend booking at least 48 hours in advance for regular events. For special occasions, booking 1-2 weeks ahead ensures better chef availability.

Are all chefs background checked?

Yes, all our chefs undergo thorough background checks, culinary skill assessments, and reference verification before joining our platform.

What if I need to cancel my booking?

Cancellations made 24+ hours before the event receive a full refund. Cancellations within 24 hours may incur a fee. Please review our cancellation policy for full details.

Do chefs bring their own equipment?

Most chefs bring professional-grade cooking tools. They'll use your kitchen appliances and may request specific equipment in advance if needed for your menu.

Emergency Support

If you have an urgent issue with an active booking or need immediate assistance, please call our emergency line.

Emergency: +27 87 123 4567

Available 24/7 for active bookings